FAQ

The Ins And Outs of How We Do Business

How soon must I cancel my appoinment?

You must cancel your appointment within 24 hours of your scheduled appointment date and time.
Do I need to provide any of the cleaning products/materials or equiptment?

No. Not unless you have some specific products or equipment you want us to use.
Do your wash windows?

We Do, at Additional Cost. ( See Services Tab )
If I do not cancel my appointment within 24 hours will there be a charge?

Yes there will be a fee of 1/2 of the total cost for the service(s) scheduled.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

Cash, Checks and All Major Credit Cards

Cancellation Policy

All cancelations must be done 24 hours prior to your scheduled appointment. In the event that a cancelation does not =occur within the 24 hour allotted time frame a charge of 50% of the Quoted price will be charged to the CC on file or invoice will be mailed to the address provided

Satisfaction Guarantee

Satisfaction is Guaranteed . If you have any concerns with the Services provided please email atouchfromabovenc@gmail.com or call our office and speak to our management staff.